No Power?!

Steve sent us this email:

"Hi. I had a problem with my Powerstation the other day which I haven't had before. Once plugged in the power light was flashing slowly. Any ideas? I am in no way technical so I really don't want to attempt anything with the unit."

It's not a common issue, but when it does happen, it can be very perplexing. Here's our advice if you get a similar situation:
If the power LED is flashing, that means that the Powerstation has detected a fault somewhere, and has shut down to protect itself and your pedals. As soon as the fault has gone away the Powerstation will power up again, without you having to do anything.

The flashing LED usually indicates a short circuit in the system somewhere after the Powerstation (i.e. not the AC mains side).

Potential places are:
1) The 100mm DC output cable of the Powerstation
2) The Daisy Chain(s)
3) One of the pedals

The first thing to do would be to deduct which of these it is.

a) Start by powering up the Powerstation, but unplugging the Daisy Chain from the Powerstation. Does the LED stay lit?
b) Wiggle the Powerstation 9V DC output cable. Does the LED stay lit?
c) Plug on the Daisy Chain (if you have more than one, do one at a time). Does the LED stay lit?
d) Wiggle the Daisy Chain - start at one end and work to the other. Does the LED stay lit?
e) Try with each of your pedals, individually. Does the LED stay lit?
f) Try with all of your pedals. Does the LED stay lit?

Going through the above process should help you find out exactly what the cause of the problem is.

If the problem is one of your pedals then of course it will need repairing. As described above, the Powerstation has short circuit protection, so your pedals and Powerstation won't be damaged. Some other pedal power supplies also have this protection, but many don't, and in this situation your power supply and/or one or more of your pedals would probably fry.

If the problem is with your Daisy Chain or Powerstation, we'll repair or replace it, if it's in warranty. Send us an email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

I hope that helps. James.